WORK WITH US THIS WINTER!

TRAILHEAD GUEST SERVICES STAFF

Job Description

The Fernie Snowmobile Association is seeking qualified Staging Area Guest Services staff starting immediately. Reporting to the FSA Executive Committee, staging area staff serve as front-line ambassadors of our organization and play an integral role in revenue collections and trail user services. The ideal candidate will have an outgoing personality, experience in front line customer service and cash handling. Knowledge of the regional snowmobile community amenities and trail network is an asset but not required. Please note that the work site is located 6km up a maintained winter resource road (Coal Creek / Morrissey) or a 45 minute drive on the highway via a secondary highway (Corbin) – applicants must have a reliable means of getting to and from work under winter driving conditions. A car with good winter tires is suitable, 4×4 is preferred but not required. 

Hours

This winter seasonal position requires a flexible shift pattern and hours, including weekends and holidays. Hours will vary between 20– 40 hours per week at various locations through the Elk Valley (Coal Creek, Morrissey, Corbin).

Wage (depending on experience)

  • $16-$20 per hour at Coal Creek (5 minutes from Fernie)

  • $25 per hour at Corbin (1 hour from Fernie or Crowsnest Pass, 45 minutes from Sparwood)

Responsibilities

  • Adhere to safe work procedures, standard operating procedures, and safety legislation

  • Perform staging area inspections and basic facilities maintenance such as shoveling, salting, sweeping.

  • Report unusual conditions or concerns in a timely fashion

  • Friendly, knowledgeable communications with trail users

  • Handle cash transactions including sale of trail passes and merchandise

  • Check trail users for annual membership and day tickets at trailheads

  • Complete daily transactions and statistical reports including timely reporting to FSA Administration

Qualifications

  • Valid driver's license

  • Ability to safely and reliable access worksite location on a backcountry road in winter conditions

  • Ability to pass and maintain a clear criminal records check

  • Must be 18 years of age or older

  • Proven work experience with cash handling and sales

  • Experience with Google Workspace and ability to email reports to FSA Administration daily

  • Knowledge or ability to learn about FSA trail network, facilities, and events

  • Energetic, positive personality with demonstrated customer service orientation

  • Ability to work in an isolated, outdoor work environment in variable weather and conditions

To Apply

Please forward a letter of introduction and resume detailing your experience and qualifications to info@ferniesnowmobile.com. HIRING NOW FOR WINTER 22/23!

Coal Creek Trialhead Kiosk

Corbin Trailhead Kiosk

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